Terms of Service

The Platform is offered only for business or professional use. You represent that you are acting in the course of a trade, business, craft, or profession and not primarily for personal, family, or household purposes. If you act for an organization, you represent that you have authority to bind it, and “you” includes that organization.

You must have reached the age of majority and have full legal capacity to enter into a binding agreement under the laws applicable where you reside. You may not use the Platform if doing so is prohibited by law, if you are subject to applicable trade or financial sanctions, or if our payment providers cannot lawfully support you. Non-waivable rights that apply despite your business-use representation remain unaffected.

• Provide current, complete, and accurate identity, business, tax, contact, and payment information.
• Use only accounts, artist identities, and Spotify profiles you own or are authorized to manage.
• Keep credentials confidential and notify support promptly of suspected unauthorized access.
• Do not sell, transfer, share, or create accounts to evade a restriction or enforcement action.

You are responsible for activity under your account until you notify us of compromise. We may require identity, authority, tax, sanctions, or payout verification at any time.

SMM provides technology through which artists can submit music to independent curators for timely consideration and substantive feedback. Curators control their own editorial decisions. SMM does not act as either user’s employer, partner, talent agent, fiduciary, or representative, and no user may bind another user or SMM.

A submission does not guarantee acceptance, playlist placement, publication, contact, audience growth, streams, followers, royalties, revenue, or any other result. Profile and playlist metrics are informational estimates and may be delayed, incomplete, or supplied by third parties.

Artists select a track, choose curators, review the displayed Drop price, and confirm a campaign. The required Drops are then reserved for each submission. The curator normally has 72 hours from delivery to review it. You may submit only material for which you have all rights and permissions necessary for the review, display, playback, and promotional uses contemplated by the Platform.

When an artist sends to a curator marked “On vacation”, the response window starts only when that curator ends vacation mode. Pending submissions received during vacation have no expiry, scheduled return date, or automatic waiting limit; their Drops remain reserved. The vacation notice and affected curators are shown before the artist confirms sending. Ending vacation assigns a 72-hour deadline to those submissions still pending without one. Existing deadlines are never paused, extended or restarted by vacation changes.

Curators may respond while on vacation. Acceptance immediately starts the 7-day initial placement period, and the 21 verified days and placement monitoring continue normally. Vacation mode does not override account restrictions. Published average response times exclude the authorized waiting period before the response window starts.

If a curator returns a submission without reviewing it, SMM cancels it, or the response deadline expires without a completed review, the reserved Drops are returned to the artist’s Platform balance.

Curators earn the displayed amount for completing a qualifying review, whether they accept or reject the track. Compensation is for the curator’s time, attention, and feedback, not for a favorable opinion or a promised number of streams. A qualifying rejection releases the review earnings when delivered. For an acceptance, earnings stay reserved until the first Spotify placement is verified.

• Listen sufficiently to form an honest, independent view and respond within the deadline.
• Provide original, specific, constructive feedback meeting the requirements shown in the Platform.
• State the maximum AI use accepted in submitted music: no AI; partial AI (also accepts no AI); or full AI (accepts all three levels). This policy concerns the artist’s track, not how feedback is written. Changes apply to new submissions; existing submissions remain valid under the track declaration accepted when the campaign was created.
• Do not copy reviews, automate meaningless feedback, discriminate unlawfully, or demand off-platform payment.

SMM may reject, reverse, or withhold credit for reviews that are fraudulent, duplicated, abusive, or otherwise fail the applicable review requirements.

Routine campaign and submission email updates are grouped into a daily account summary, including feedback, placements and returned Drops. Check the Platform for current deadlines and individual results. Payment, security and account suspension notices remain separate from that summary.

A curator who independently chooses to accept a track may make a separate editorial commitment to add it to the selected playlist. Placement must begin within the displayed grace period and remain present for at least 21 verified days. A longer duration entered by the curator is a planned removal reminder, not an additional guaranteed minimum. After the minimum, the curator may remove the track before that planned date. If no placement is ever verified and the curator is suspended for the unresolved breach, the reserved Drops are returned to the artist.

SMM may monitor the relevant public Spotify playlist to verify the commitment. A missing or prematurely removed track may restrict the curator’s ability to receive new submissions; an unresolved or repeated breach may lead to suspension. Automatic suspension for unresolved placement requires a valid recent observation; an unavailable or incomplete technical read alone does not establish continued noncompliance. Curators remain responsible for editorial compliance and may not promise or generate artificial streams, followers, saves, engagement, or ranking.

Artists purchase “Purchased Drops” from SMM for use on the Platform. Curators receive “Earned Drops” from SMM after completing qualifying reviews. Drops are limited contractual Platform credits: they are not legal tender, a bank account, a deposit, a security, or a cryptocurrency; they bear no interest; and no trust, fiduciary, or legal escrow relationship is created. Purchased Drops cannot be transferred or cashed out. Only eligible Earned Drops may be cashed out or reinvested under Section 9.

Prices, package discounts, curator rates, limits, and promotional conditions are those displayed when you confirm the transaction. We may change them prospectively. Package and coupon discounts do not stack: both are calculated against the regular per-Drop purchase price. A coupon always replaces the package discount, even if it offers a smaller saving. Without a coupon, the package discount applies when purchasing a package. You may remove the coupon before paying to restore the package price. The coupon is redeemed on successful payment. Referral rewards require a completed purchase redeeming the referral coupon and are calculated from its discount. Drops do not expire while an account remains active and in good standing unless a clearly stated promotional condition says otherwise. Coupons and referral or newsletter rewards are subject to their displayed eligibility and completion rules, have no cash value, and may be withheld or reversed for self-referral, duplication, chargeback, or abuse.

Purchases are charged in US dollars through the payment methods offered by Stripe at checkout. Prices exclude taxes unless checkout states otherwise. You must provide valid business and billing information and are responsible for taxes, duties, reporting, and registrations arising from your activity, except taxes SMM is legally required to calculate, collect, withhold, or remit. SMM may request tax documentation and apply withholding where required.

Payment authorization does not itself create Drops. Drops are added only after SMM receives reliable confirmation of payment. A failed, abandoned, reversed, or expired checkout does not entitle you to Drops. Stripe may save an eligible payment method for a later purchase you initiate. SMM will not charge it automatically unless you separately and expressly authorize an automatic-payment feature.

An eligible curator may request payment of available Earned Drops in US dollars through PayPal, subject to the conversion rate, minimum, maximum, and any fees displayed before confirmation. You must operate professionally, be legally permitted to receive the payment, maintain an accurate PayPal account, and complete any identity, business, tax, sanctions, or provider checks requested by SMM or PayPal.

You bear provider fees, currency conversion, and your taxes unless applicable law states otherwise. We may delay, deny, offset, or reverse a cash-out reasonably connected to fraud, duplicate payment, a negative balance, sanctions, a payment dispute, or an unresolved breach. A provider’s acceptance, timing, and availability remain outside our control.

If PayPal explicitly rejects a payout for insufficient platform funds, the Drops remain reserved while SMM makes up to three further attempts with increasing delays. If all four attempts are definitively rejected, the reserved Drops are returned and you are notified to request a new withdrawal. An uncertain provider outcome requires reconciliation before any return of Drops.

Alternatively, an eligible curator may reinvest available Earned Drops into any active artist account with a verified email, including an account belonging to another person. No prior account link is required. The artist base is the number of Earned Drops debited multiplied by the cash-out value per Drop and divided by the base purchase price per artist Drop, rounded down. The artist also receives a 20% bonus on that base, rounded down separately. Pack discounts and coupons do not apply. At the current rates, 100 Earned Drops become 50 artist Drops plus 10 bonus Drops; 9 become 4 plus zero bonus. The current minimum is 2 Earned Drops and the maximum is 10,000 per operation, always subject to available balance. The destination and amounts are shown before confirmation.

Earnings reserved pending placement cannot be reinvested. Reinvested artist Drops and their bonus may be spent on eligible submissions, including submissions to the sending curator, under the ordinary submission price without an additional reinvestment fee. They cannot be directly transferred or cashed out by the artist. The bonus is promotional Platform credit, has no cash refund value, and does not trigger a referral reward. Reinvestment does not make the artist account the curator’s property or grant access to it. Confirm the recipient carefully: there is no automatic reversal. Report errors to support@squeezemymusic.com for manual review; non-waivable rights remain unaffected.

A qualifying rejection consumes the associated Drops when the feedback is delivered. For an acceptance, Drops remain reserved until the first placement is verified. A decision you dislike or the absence of commercial results does not by itself create a refund entitlement. Reserved Drops are returned in the circumstances stated in Sections 4 and 6, without limiting rights that cannot legally be excluded.

Purchases of unused Drops are otherwise final to the maximum extent permitted by law. Contact support promptly about duplicate charges, technical errors, unauthorized payments, or rights that cannot legally be excluded. If SMM approves a cash refund, we may first remove the corresponding unused Drops and cancel or resolve affected pending submissions. Promotional value is not refunded. Using a chargeback for a charge you know is valid, or to avoid these refund rules, is abuse. A payment dispute suspends the account pending support review. SMM recovers the corresponding Drops still available or reserved for unpaid submissions. It does not automatically collect from curators or third parties who have already been paid; SMM bears any unrecovered loss. Nothing here prevents you from exercising payment rights that cannot legally be excluded.

Curator profiles, approved playlists, service details, selected metrics, accepted tracks, ratings, and artist comments may be visible publicly. If you post a rating, review, biography, image, or other public material, you authorize SMM to display it with the relevant profile and attribution. Reviews must reflect genuine experience and must not contain confidential information, unlawful claims, harassment, or manipulation.

You retain ownership of your content. You grant SMM a worldwide, non-exclusive, royalty-free license to host, reproduce, cache, format, display, and transmit it only as reasonably necessary to operate, secure, promote, and improve the Platform and fulfill your submissions. This license ends when the content is deleted, except for copies retained in completed transactions, legal records, backups, or where another user still has a lawful right to use it.

You represent that your content and our permitted use of it do not infringe intellectual property, privacy, publicity, confidentiality, or other rights. The Platform, excluding user content and third-party materials, belongs to SMM and its licensors. No SMM rights are granted except the limited right to use the Platform under these Terms.

To report copyright infringement, email support with your contact details, identification of the protected work and challenged material, its Platform location, a good-faith statement, a statement under penalty of perjury that the notice is accurate and you are authorized to act, and a physical or electronic signature. We may forward the notice and accept a legally valid counter-notice. We may remove challenged material and terminate repeat infringers in appropriate circumstances.

You may not use the Platform to:

• buy, sell, promise, or manipulate playlist placement, streams, followers, saves, reviews, or other artificial engagement;
• upload unlawful, deceptive, malicious, defamatory, infringing, or unauthorized material;
• harass users, misuse personal data, send spam, or move a submission off-platform to avoid fees or controls;
• scrape, reverse engineer, overload, probe, bypass, or interfere with the Platform or its security;
• launder money, facilitate prohibited transactions, evade sanctions, or misstate identity, location, or tax status; or
• exploit errors, duplicate rewards, collude, or use automated accounts or reviews.

Stripe, PayPal, Spotify, Brevo, Meta, hCaptcha, IPinfo, and other disclosed providers may process transactions or supply Platform functions under their own terms and policies. SMM is not affiliated with or endorsed by Spotify. Spotify content, links, metadata, embeds, availability, and curator playlists remain subject to Spotify’s rules and may change or disappear. You must comply with all third-party terms that apply to your use.

We may investigate content or activity and may remove content, reverse improper ledger entries, limit payouts or submissions, restrict, suspend, or terminate an account when reasonably necessary to enforce these Terms, protect users or providers, address fraud or payment risk, or comply with law. Where practicable, we will explain the action and allow you to contact support for review, but urgent or legally restricted cases may require action without advance notice.

To report content or activity that you believe is illegal, email support@squeezemymusic.com with the exact URL or Platform location, an explanation of why you believe the content or activity is illegal, your name and email address unless applicable law permits their omission, and a statement that you believe the information provided is accurate and complete. When contact information is provided, we will acknowledge receipt, review the notice in a timely, diligent, objective manner, and communicate our decision and available review options.

You may stop using the Platform and request account closure by emailing support@squeezemymusic.com. Requests are handled manually. Termination does not erase accrued liabilities, completed transaction records, payment disputes, or provisions that by nature survive. Subject to law and these Terms, we will return eligible unused Purchased Drops or eligible Earned Drops only where our closure process expressly permits it; balances connected to fraud, chargebacks, or legal restrictions may be withheld.

To the maximum extent permitted by law, the Platform is provided “as is” and “as available.” SMM disclaims implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted or error-free operation. We do not warrant user identity, feedback quality, third-party data, playlist availability, placements, or business results. Nothing excludes a warranty that cannot lawfully be excluded.

To the maximum extent permitted by law, SMM and its affiliates, officers, employees, and suppliers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, loss of profits, revenue, goodwill, data, opportunity, or business interruption. Their aggregate liability arising from the Platform or these Terms will not exceed the greater of USD 100 or the fees you paid or that became payable to you through the Platform during the 12 months before the event giving rise to the claim.

These limits do not apply to fraud, willful misconduct, gross negligence, or liability that cannot be limited by law. They apply regardless of legal theory and even if a remedy fails of its essential purpose.

To the extent permitted by law, you will defend, indemnify, and hold harmless SMM and its affiliates, officers, employees, and suppliers from third-party claims, losses, and reasonable costs arising from your content, your professional activity, your breach of these Terms or third-party rights, your taxes, or your unlawful use of the Platform. SMM will give reasonable notice and control of the defense, subject to your not settling any claim that admits fault or imposes obligations on SMM without our consent.

Wyoming law governs these Terms, without regard to conflict-of-law rules. Before starting a formal proceeding, each party must send written notice describing the dispute and allow 30 days for good-faith resolution. Unresolved disputes will be finally resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, in English, by one arbitrator, with the seat in Sheridan, Wyoming.

Claims may be brought only on an individual basis, not as a class, collective, or representative action, and each party waives jury trial to the extent permitted by law. Either party may seek temporary injunctive relief in a court of competent jurisdiction to protect intellectual property, confidential information, security, or prevent fraud. Mandatory laws and forums that cannot validly be waived remain applicable.

Material changes will be published as a new version and, where required, presented for acceptance before continued use. Operational features, prices, and third-party services may change prospectively without amending these Terms when the change does not materially reduce an existing contractual right. Electronic records and notices satisfy writing requirements where permitted by law.

These Terms, the Privacy Policy, the Cookie Policy, and transaction-specific terms shown in the Platform are the entire agreement about the Platform. If a transaction-specific term conflicts with these Terms, it controls only for that transaction. Failure to enforce a term is not a waiver. Invalid terms will be limited to the minimum necessary, and the remainder stays effective. You may not assign these Terms without our consent; SMM may assign them in connection with a merger, reorganization, sale, or by operation of law.

Questions, legal notices, and informal dispute notices may be sent to support@squeezemymusic.com or to Squeeze My Music LLC at the address stated above.